Privacy Policy Overview
How we protect your data and privacy
Introduction to Our Policy
This privacy policy explains how novarianth collects, uses, and protects your personal information in accordance with Australian privacy laws and regulations.
We are committed to confidentiality, ethical conduct, and transparency, and outline your rights regarding your data throughout this policy.
Information Collected
We collect information you provide directly, such as contact details, and information collected automatically via cookies or usage tracking.
Information You Provide
- • Full name, email, and phone when contacting us
- • Request information, such as subject and message details
- • Preferences or category selection during appointments
- • Feedback or questions you submit
- • Any supporting documents or context you provide
Automatically Collected Data
- • Device information including browser type and operating system
- • Interaction data such as pages visited or time spent
- • Usage analytics for service improvement
- • Basic location derived from device connection
- • Cookie preferences and consent settings
Use of Your Information
Collected data is used to deliver services, respond to inquiries, enhance user experience, and comply with legal obligations.
- • Providing requested services or consultations
- • Answering your inquiries or feedback
- • Improving website features and navigation
- • Maintaining security, privacy, and compliance standards
- • Maintaining records of communication if required
- • Fulfilling legal and regulatory obligations
- • Reviewing usage trends for service improvement
Our Commitment: Your privacy is upheld as a core value, and measures are in place to ensure your data remains secure, confidential, and used only as necessary for stated purposes.
Sharing Your Information
We do not sell or rent your personal data. It is only shared with service providers or if legally required, always maintaining confidentiality and compliance.
Service Providers and Partners
Third parties (such as IT support or communication providers) only process your information as instructed and under strict data protection agreements.
Legal Obligations and Duties
We may release information if required by law, court order, or competent notice, always within legal boundaries.
Anonymous Analytics and Stats
Usage statistics are anonymized and aggregated to assess site performance and improvements.
Your Rights Under Law
You have certain rights under Australian law regarding your information, including access, correction, erasure, portability, objection, and restriction, subject to legal limits.
- • Request access to your personal data.
- • Correct any inaccurate or incomplete data.
- • Request deletion if no longer needed.
- • Receive data in portable electronic form.
- • Object to information use under certain conditions.
- • Limit processing of your data in specified cases.
To exercise your data rights or make a privacy inquiry, contact our privacy officer using the information at the end of this policy.
Keeping Data Secure
Technical and organizational safeguards are used to protect all information. These measures are regularly updated and reviewed for effectiveness.
Technical Protection Measures
- • Encrypted communication protocols for all data transfers
- • Multi-layered server security and continual monitoring
- • Password protection and multi-factor authentication
- • Routine vulnerability assessments and updates
Organizational Safeguards
- • Staff trained in data privacy and security best practices
- • Access granted strictly on a need-to-know basis
- • Confidentiality agreements with all team members
- • Regular internal reviews of privacy procedures
How Long We Keep Data
Personal data is retained only as long as needed for the purposes outlined, or as required by law. Retention periods are reviewed and adjusted as required.
- • Account details stored for active duration.
- • Analytical reports stored until deleted on request.
- • Communication records kept as needed for service.
- • Payment or transaction data held for legal period.
- • Preferences stored until consent is withdrawn.
Records may be deleted sooner upon written request, where legally permissible.
International Data Transfers
If your data is processed overseas, we ensure safeguards are in place and only trusted providers are engaged for compliance.
- • Transfers to partners in permitted jurisdictions only.
- • Safeguards in contractual agreements with providers.
- • Periodic audits of overseas processing practices.
- • Notification when material cross-border transfers occur.
Cookies and Tracking Tools
Cookies are used to enhance your browsing, remember preferences, and gather statistical information. Your consent is requested and managed accordingly.
Types of Cookies Used
- • Essential for site operation and security purposes.
- • Assist with understanding usage patterns.
- • Save your site preferences and settings.
- • Support communication and interactive features.
You can control cookie settings via your browser. Disabling cookies may limit site functionality.
Policy Updates and Changes
We periodically review and update this privacy policy to reflect operational and regulatory changes. You are encouraged to check for updates regularly.
- • Notice posted for major changes in data practices.
- • Email notification if changes materially impact you.
- • All revisions published on our website.
- • Archive of past versions available on request.
If significant, we provide advance notice and summary of updates.
Contacting Us About Privacy
Reach our privacy officer with questions or concerns about your data.
novarianth
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61 8 0704 7465
Email: content@novarianth.com
Last updated October 8, 2025
Effective from October 8, 2025